DREAMS-II – Business & Operational Models for Water Supply and Wastewater Services
Building the Operating Model Behind Better Municipal Services
Asian Development Bank
Government Counterpart
Urban & Municipal Services
Utility Reform · Business Models · Institutional Design
EXECUTIVE OVERVIEW
Designed resilient Business & Operational Models for water and wastewater utilities across 5 cities, establishing financial and institutional sustainability.
The Challenge
Municipal-service reform sits at the intersection of infrastructure and institutions. Even significant capital investment can underperform when operators lack clear mandates, appropriate governance, sustainable finances, defined regulatory relationships and institutional capacity.
Our Response
The assignment developed Business and Operational Models for water-supply and wastewater operators and regulators. The work combined:
STRATEGIC IMPACT
The Bigger Picture
DREAMS-II demonstrates a core principle of institutional transformation: infrastructure becomes sustainable when the institution responsible for it is designed to succeed. The assignment therefore looked beyond assets to the organizations, systems and financial mechanisms required to operate them.
PORTFOLIO CONTINUES
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