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PORTFOLIOPROJECT 06Urban & Municipal Development

Capacity Development Program for Municipal Government Functionaries

Strengthening the People Behind Municipal Service Delivery

DEVELOPMENT PARTNER

Asian Development Bank

GOV COUNTERPART

Government Counterpart

SECTOR

Urban & Municipal Development

STRATEGIC FOCUS

Capacity Development · O&M · Municipal Management

CAPABILITIES
Capacity DevelopmentMunicipal OperationsFinancial ManagementInstitutional Development

EXECUTIVE OVERVIEW

Structured professional development program equipping 200+ municipal leaders in modern O&M, ERP, procurement, and financial stewardship.

The Challenge

Capacity development is often treated as a final training activity. In municipal reform, it must instead connect directly to how services are operated. Participants therefore required capability across both technical infrastructure and the institutional systems surrounding it.

Our Response

A structured capacity-development program was designed around practical municipal responsibilities, including:

01Water and wastewater operations and maintenance
02ERP deployment & data workflows
03Institutional development
04Procurement governance
05Financial management
06Business modelling
07Module development and structured delivery

STRATEGIC IMPACT

Why It Matters

The programme strengthened the operational capability of municipal institutions by linking infrastructure investment with the systems, skills and management practices required for effective service delivery. Municipal functionaries gained practical capacity across operations and maintenance, financial management, procurement, ERP-enabled workflows, institutional development and business planning. The intervention created a stronger foundation for consistent service management, better use of data, improved financial and procurement practices, and more effective operation of municipal assets. By embedding these capabilities within day-to-day institutional functions, the programme supported more efficient, accountable and sustainable municipal service delivery.

PORTFOLIO CONTINUES

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